Privacy Policy

Last updated: August 22, 2025

This Privacy Policy explains how KSP Virtuals (“Company”, “We”, “Our”, or “Us”) collects, uses, and protects your personal information when you access or use our services through our website and/or application.

By using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue the use of our services.

Interpretation and Definitions

• Account: A unique profile created for you to access our courses, classes, or services.
• Application: Refers to the official KSP Virtuals platform provided by the Company.
• Company: KSP Virtuals (CA Coaching).
• Cookies: Small files placed on your device to enhance your browsing and learning experience.
• Country: India.
• Device: Any device that can access the service, such as a laptop, smartphone, or tablet.
• Personal Data: Information that can identify you, such as your name, email, phone number, or address.
• Service: The KSP Virtuals platform (website, mobile app, or both).
• Service Provider: Third-party companies that help us provide our services (e.g., hosting, analytics, payment gateways).
• Usage Data: Data collected automatically when you access our services (e.g., device info, browser type, time spent on pages).
• You: The student, user, or individual accessing the service.

Information We Collect

Personal Data

When you register or use our services, we may collect:

• Name (First and Last)
• Email address
• Phone number
• Billing/Shipping address (if applicable)
• Login credentials (for secure access)

Usage Data

Automatically collected data may include:

• Device IP address
• Browser type and version
• Pages visited, time spent, and actions taken
• Device identifiers (for app usage)

Information from the App

If you use our mobile app, with your consent, we may collect:

• Access to your device’s camera/gallery (for assignments, ID verification, or uploads).
• Notifications data (to keep you updated on classes and announcements).

How We Use Your Data

We may use your personal information to:

• Provide and improve our classes, courses, and learning services.
• Manage your account and enable secure login.
• Process payments and subscriptions.
• Send important updates, notifications, and class-related communication.
• Share educational resources, study updates, or promotions (optional).
• Comply with legal obligations and security requirements.

Sharing of Data

We may share your information with:

• Service Providers (e.g., cloud hosting, analytics, customer support).
• Business Partners (if we collaborate with educational bodies or faculty).
• Legal Authorities (only when required by law).

We do not sell your personal information to third parties.

Retention of Data

We retain your Personal Data only as long as necessary to:

• Provide services.
• Meet legal requirements.
• Resolve disputes and enforce agreements.

Security of Data

We use industry-standard practices to protect your data. However, no system is 100% secure. While we take all reasonable steps to safeguard your information, we cannot guarantee absolute security.

Children’s Privacy

Our services are intended for students preparing for CA Foundation, Intermediate, and Final. We do not knowingly collect information from children under 13. If we learn that a child has shared personal data, we will delete it immediately.

Cookies & Tracking

We use cookies to improve your experience, such as remembering login sessions and course progress. You may disable cookies in your browser settings, but some features may not work properly.

Links to Other Websites

Our platform may contain links to external websites (e.g., study resources, exam portals). We are not responsible for their privacy practices. Please review their policies separately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.